Bihar HRMS Frequently Asked Questions

Bihar HRMS (Human Resource Management System) is the official employee management portal launched by the Government of Bihar to digitise salary, leave, service book, transfer, promotion and pension services for all state government employees.

The official website is hrms.bihar.gov.in. Always type this URL directly into your browser and avoid clicking third-party links to prevent phishing.

Any employee of the Bihar State Government with an active Employee ID issued by their department can log in. This includes permanent, contractual and deputation staff.

You need your Employee ID, password and the captcha shown on the screen. First-time users also require the OTP delivered to their Aadhaar-linked mobile number.

Click 'Forgot Password' on the login page, enter your Employee ID and registered mobile number, verify the OTP and set a new password meeting the strength rules.

Check that your mobile is Aadhaar-linked, has active network, and that DND is turned off for transactional SMS. If the OTP still doesn't arrive, wait 60 seconds and click 'Resend OTP'.

Log in → Salary → Payslip → select month and year → click Download PDF. Ensure eKYC is complete or the payslip will not generate.

Yes, HRMS Bihar retains all monthly payslips issued from the date your account was activated. Select the month/year filter to fetch older slips.

Basic Pay, Dearness Allowance (DA), House Rent Allowance (HRA), Transport Allowance, deductions (GPF, NPS, Income Tax, Professional Tax) and net salary.

Log in → Leave → Apply Leave → choose leave type, dates and reason → attach documents if required → submit for approval by your reporting officer.

Casual Leave, Earned Leave, Medical Leave, Maternity Leave, Paternity Leave, Child Care Leave, Study Leave and Special Leave — each governed by the Bihar Service Code.

Log in → Leave → Leave Balance. You will see opening balance, credited, availed and closing balance for each leave category.

Yes, leave applications can be cancelled by the applicant as long as the approving authority has not yet acted on them. Once approved, cancellation needs the officer's consent.

It is the electronic version of your service record, including postings, promotions, increments, leave, awards, disciplinary actions and family details, maintained live in HRMS.

Raise a correction request with supporting documents via HRMS → Service Book → Request Correction. The DDO verifies and forwards the request to the competent authority.

Log in → Profile → Contact Details → update mobile → verify OTP received on the new number → save. The change is effective immediately.

Log in → Profile → Bank Details → enter new IFSC, account number and account holder name → upload cancelled cheque → submit for DDO verification.

Transfer orders issued by the department appear under HRMS → Transfer → Orders. Employees can view, download and complete the joining/relieving formalities online.

After the transfer order, the current DDO issues relieving on HRMS, and the new DDO issues joining. Both are recorded automatically in your service book.

Promotion orders issued by the appointing authority are digitally uploaded. The new designation, scale and effective date auto-update your profile and service book.

Aadhaar, PAN, last three months' payslips, service book, nomination form, joint photo with spouse, cancelled cheque and the completed pension application form.

Pension processing should begin at least 12 months before superannuation to ensure timely release of retirement benefits and PPO issuance.

The HRMS portal works on mobile browsers, but a desktop or laptop is recommended for uploads, PDF downloads and long forms.

Latest versions of Google Chrome, Mozilla Firefox and Microsoft Edge are recommended. Internet Explorer is not supported.

For security, HRMS logs out inactive users after 15 minutes. Save your work frequently and reduce browser extensions that block cookies.

eKYC is Aadhaar-based verification that confirms your identity. It is mandatory before payslip, GPF and pension services can be accessed.

Log in → Profile → eKYC → enter Aadhaar → receive OTP on Aadhaar-linked mobile → verify. Alternatively use biometric verification at your nearest CSC centre.

Yes. HRMS uses UIDAI's secure Aadhaar authentication APIs. Your Aadhaar number is masked in the interface and stored in encrypted form.

Yes. Log in → Salary → Tax → Form 16 → select financial year → download PDF. Form 16 is usually published by 15 June each year.

Log in → GPF → Statement → select financial year. You can view opening balance, monthly contribution, withdrawals, interest and closing balance.

Log in → GPF → Apply → choose Advance or Final Withdrawal → fill purpose, amount and supporting documents → submit for DDO and controlling officer approval.

New departments are onboarded periodically. Contact the state HRMS helpdesk to check onboarding status for your department.

Yes, contractual employees with department-issued Employee IDs can access HRMS. Some modules (like pension) are limited to permanent staff.

Log in → Helpdesk → Raise Ticket → choose category → describe issue → attach screenshots → submit. Track resolution status under 'My Tickets'.

Simple issues are resolved in 3–7 working days. Complex issues involving verification or approval may take up to 30 working days.

During scheduled maintenance the portal shows a downtime message. Maintenance windows are announced in advance under 'Notifications'.

Visit HRMS → Downloads → User Manual and choose the module (Login, Salary, Leave, Service Book). Manuals are updated with every major release.

Contact your department's DDO or the state HRMS helpdesk. Employee ID is not shared over email or SMS for security reasons.

Yes, HRMS is accessible globally over the internet. However, some Aadhaar-based operations require an Indian mobile number for OTP.

HRMS uses HTTPS encryption, role-based access, audit logging and periodic security audits mandated by CERT-In guidelines.

Check the payslip status. If marked 'Processed', contact your DDO. If marked 'Held', complete the pending action (usually eKYC or profile update).

Log in → Profile → Nominee → Add → fill nominee details → upload proof → submit for DDO verification. Nominations can be updated any time.

DDO stands for Drawing and Disbursing Officer — the officer authorised to draw salaries and disburse them to employees of the office.

Yes. Log in → Service Book → Download PDF. The digital service book is legally valid and accepted for all official purposes.

LTC (Leave Travel Concession) is granted to visit any destination in India; Home Travel Concession is limited to travel to declared hometown. Both are claimable via HRMS.

Log in → Claims → Medical → fill details → upload bills → submit for approval. Reimbursement follows the Bihar Medical Attendance Rules.

Yes, HRMS is integrated with the Comprehensive Financial Management System (CFMS) for salary disbursal, ensuring end-to-end digital processing.

Log in → Service Book → Documents → Appointment Letter → Download PDF. If missing, raise a request with your DDO.

Yes, but only via the state HRMS helpdesk. Provide both Employee IDs, department names and proof of identity for merger.

Salary → DDO; Leave → Reporting Officer; Profile → HR Cell; Technical → State HRMS Helpdesk. Contact numbers are listed on the Helpdesk page.