Raise a Grievance on HRMS

Raise a ticket

1. 1
   Log in

   Sign in with your Employee ID.

2. 2
   Helpdesk → Raise Ticket

   Choose the category — Salary, Leave, Profile, Technical or Other.

3. 3
   Describe the issue

   Be specific — dates, screens, error messages.

4. 4
   Attach screenshots

   Screenshots dramatically speed up resolution.

5. 5
   Submit and track

   Note the ticket ID; track under 'My Tickets'.

What makes a good grievance

• One issue per ticket
• Exact dates and Employee ID (no personal opinion)
• Attach screenshots and error codes
• Reference the applicable rule, if you know it
• Avoid escalating before the SLA expires